Website Disclaimer

Rise Workforce Solutions, LLC, herein referred to as Rise. Rise is not a law firm. As such, Rise does not provide legal advice. All information contained on Rise’s website is provided for informational purposes only and should not be construed as legal advice on any subject. All customers of Rise must direct questions about legal issues and legislative developments to their legal counsel. The material on this Website may not reflect the most current legal developments, and Rise does not guarantee completeness or accuracy of the provided information. The content and interpretation of laws and regulations addressed on this Website is subject to revision. Rise disclaims all liability in respect to actions taken or not taken based on any or all the contents of this Website to the fullest extent permitted by law. Do not act or refrain from acting upon information on or linked through the Rise website without seeking professional legal counsel. Rise will accept no responsibility for any actions taken or not taken on the basis of any publications on its Website, including but not limited to, blog posts, webinars, videos, podcasts or any other media published by Rise.

By accessing and/or using the Website, you as a user acknowledge this disclaimer and agree to be bound by the Website terms and conditions. The transmission and receipt of information contained on this Website, in whole or in part, or communication with Rise via the Internet or e-mail through this Website does not constitute or create an attorney-client relationship between Rise and any user of the Website. You should not send Rise any confidential information in response to any blogs, webinars, or other information from this Website.

Rise Workforce Solutions, LLC and our affiliates (including any joint ventures controlled by Rise ) (“Rise ,” “we,” “our,” or “us”) provides Department of Transportation (“DOT”) compliance services and background checking services for employers in the transportation industry and other companies (“Customers”) and other related products and services, including online portals that allow prospective and/or current employees, independent contractors, temporary workers/employees, and/or other individuals for legally permissible employment-related purposes (collectively and each, a “Candidate”) to apply for open positions with our Customers (the “Platforms”). We also maintain websites that allow visitors to learn and communicate with us about our products and services (the “Sites”). Collectively, we refer to our Sites, Platforms, and other websites, platforms, portals, and APIs that allow Customers to access our products and services as the “Services.“

This Privacy Policy describes the personal information that we collect from Customers, Candidates, and visitors via the Sites and in connection with the Services, how we use and share that information, the choices you have, and how you can contact us if you have questions or concerns.

This Privacy Policy does not apply to information that we provide to our Customers for employment screening purposes (“Consumer Reporting Information”). Consumer Reporting Information is governed by the Fair Credit Reporting Act and other related statutes, and is outside the scope of this Privacy Policy.

Personal Information We Collect

We collect the following categories of information.

Information you give us:

  • Contact details, such as first and last name, email address, phone number, state and city, company name, and job title.
  • Employment and background information from Candidates, such as previous positions, credentials, demographic information, education history, and any other information Candidates provide to us via our Platforms.
  • Services inquiries, including information about a Customer’s business needs, such as the number of drivers a Customer has, and the Services you express interest in.
  • Purchases and transactions, including purchase and transaction history, information about your business needs and use of the Services.
  • Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise, or when you provide testimonials about our Services.
  • Marketing information, such as your preferences for receiving communications about our Services and publications, and details about how you engage with our communications.

Information we obtain from other sources: We may maintain pages on social media platforms, such as Facebook, Twitter, Instagram, LinkedIn, and Glassdoor. When you visit or interact with our pages on those platforms, you or the platforms may provide us with information through the platform.

Automatic data collection. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Sites, such as:

  • Device data, such as your computer’s or mobile device’s operating system, manufacturer and model, browser type, IP address, unique identifiers, language settings, mobile device carrier, and general location information such as city, state or geographic area; and
  • Usage data, such as pages or screens you viewed, the links and objects you click or otherwise interact with, how long you spent on a page, browsing history, and access times. Our emails may also contain tracking pixels that identify if and when you have opened an email that we have sent you, how many times you have read it and whether you have clicked on any links in that email. This helps us measure the effectiveness of our products and services, and marketing email campaigns. We use tracking technologies to automatically collect this Usage data information.

We may collect this information using cookies and other similar technologies. Cookies are text files that websites store on a visitor‘s device or in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand user activity and patterns. For more information on how you can control cookies, please see the ‘Your Choices’ section below.

How We Use Personal Information

We use your personal information for the following purposes:

To provide the Sites and our Services. This includes:

  • Administering, hosting, and operating the Sites and our Services;
  • Communicating with you and responding to any inquiries you may have;
  • Analyzing your use of the Sites and our Services to allow us to evaluate and improve the Sites and our Services; and
  • Recommending open positions to Candidates based on their credentials and

Research, development, benchmarking, and improving our Sites and Services. We may use personal information for research and development purposes, including to analyze and improve the Site and our Services, identify trends, and operate and expand our business activities. For example, we may use employment and background information to study trends in employment and applications, such as understanding how long drivers stay in a given position, or to enhance the reports we provide to Customers. We may also create aggregated, anonymized, or other de-identified statistics, which we may use for lawful business purposes, including for analytics, forecasting, and strategic planning.

Marketing and advertising, including for:

  • Direct We may send you, Customers, and prospective Customers direct marketing communications as permitted by law, including, but not limited to, sending newsletters or publications, and notifying you of promotions, offers and events via postal mail, email, telephone, text message, and other means.
  • Interest-based We engage our advertising partners, including third party advertising companies and social media companies, to advertise our Services. For more information, or to understand your choices, please visit the ‘Your Choices’ section below

For compliance and protection, including to enforce any applicable terms and conditions, comply with legal obligations, defend against legal claims or disputes, protect the security and integrity of our Services, and identify and investigate fraudulent, harmful, unauthorized, unethical or illegal activity.

How We Share Personal Information

We may share personal information with:

Affiliates. We share personal information with our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.

Customers. We share personal information from Candidates with Customers when they apply for a position with a Customer. We may also share aggregated benchmarking statistics with customers about drivers in the industry, such as the average number of years that drivers stay in the same position.

Service providers. We share personal information with companies and individuals that provide services on our behalf or help us operate our Services or our business (such as hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, fraud detection, investigation and prevention services, web and mobile analytics, email and communication distribution and monitoring services, session or activity recording services, call recording, analytics and transcription services, event production and hosting services, remote access services, performance measurement, data optimization and marketing services, support and customer relation management systems, and third-party customer support providers).

Advertising and channel partners. We may share personal information with third party advertising companies (including for the interest-based advertising purposes described above), lead generation partners, and channel partners, resellers, and distributors that allow us to explore and pursue growth opportunities. We do not share employment and background information from Candidates for these purposes.

Professional advisors. We share personal information with professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.

Authorities and others. We may share personal information with law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate.

Business transferees. We may share personal information with acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Rise  or our affiliates (including, in connection with a bankruptcy or similar proceedings).

How You Share Personal Information

Our Sites includes public blogs or forums. We also manage and participate in various social channels and communities on other platforms. Any information you submit on these forums, blogs and communities – including profile information associated with the user profile you use to post the information – may be read, collected, and used by others who access those websites.

Due to the nature of such public forums, your posts and certain profile information may remain visible to all even after you terminate your user profile.

Your Choices

Unsubscribe from direct marketing communications. You may opt out of marketing-related communications by following the opt out or unsubscribe instructions contained in the marketing communication we send you.

Privacy choices. If you reside in California, you may have the following rights:

  • Information. You may have the right to obtain information about how we collect, use, and share your personal We provide this information within this Privacy Policy.
  • Access, correction and deletion. You may also have the right to request access to your personal information, to correct personal information that is out of date or inaccurate, or to delete personal information that is no longer needed for a permitted If you have questions about we handle your personal information or if you believe your information is inaccurate or has been collected in error, please contact us as provided in the ‘Contact Us’ section below and we will endeavor to resolve your questions or concerns. Where these rights apply, you are entitled to exercise these rights free from discrimination.
  • Sharing personal information. We do not sell personal As explained in the ‘How We Share Personal Information’ section above, we may share personal information with advertising and channel partners for interest-based advertising, including through the use of cookies and other similar technologies on our Sites. You can opt-out of sharing for these purposes as described in the ‘Opt-out of interest-based advertising’ section below.

Limitations. These rights do not apply to Consumer Reporting Information and information that we cannot reasonably associate with you, such as anonymized analytics information about use of our Sites. In addition, your choices may be limited under applicable laws, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights.

Opt-out of interest-based advertising. You may limit online tracking by:

  • Advertising industry opt out tools. You can also use these opt out options to limit use of your information for interest-based advertising by participating companies:

– Digital Advertising Alliance for Websites: outout.aboutads.info

– Digital Advertising Alliance for Mobile Apps: https://youradchoices.com/appchoices

– Network Advertising Initiative: optout.networkadvertising.org

Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

Google Analytics. We use Google Analytics to help us better understand how people engage with our Sites by collecting information and creating reports about how users use our Services. For more information on Google Analytics, click here.For more information about Google’s privacy practices, click here. You can opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Data Security

We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal information.

Data Retention

We may retain your personal data for as long as it is reasonably needed in order to maintain and expand our relationship and provide you with our Sites and Services; in order to comply with our legal and contractual obligations; or to protect ourselves from any potential disputes (including as required by laws applicable to log-keeping, records and bookkeeping, and in order to have proof and evidence concerning our relationship, should any legal issues arise following your discontinuance of use), all in accordance with our data retention policy. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of such data, the potential risk of harm from unauthorized use or disclosure of such data, the purposes for which we process it, and the applicable legal requirements.

Children

Our Sites are not intended for use by children. If we learn that we have collected personal information through our Sites from a child under 13 without the consent of the child’s parent or guardian as required by law, we will delete it.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on our Services. We may also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through our Services.

How to Contact Us

Contact Form or Enroll Form

713-499-5227 (LABS)

Support@riseworkforce.com 

Rise Terms of Services

The following terms and conditions (“Terms of Service”) will be legally binding upon your submission of a completed payment required during the enrollment process and/or upon Rise’s acceptance of an order for services placed on or through the rise website. 

  • Definitions.
    • “Confidential Information” means, except as set forth in the following paragraph: (a) User Data; and (b) any commercial, financial, marketing, business, technical or other data, security measures and procedures, know-how or other information disclosed by or on behalf of the disclosing party to the receiving party for purposes arising out of or in connection with this Agreement.Notwithstanding the foregoing, the following shall not be Confidential Information: (1) information that was in the public domain at the time of its disclosure, or which becomes public domain property through no fault of the receiving party; (2) information that was rightfully in the receiving party’s possession without restriction prior to disclosure; (3) information that was rightfully disclosed to the receiving party by a third party without restriction and (4) aggregate data collected or generated by RISE or its affiliate regarding RISE’s and its affiliate’s products and services that does not contain any personal information and other specific information relating to a User or User’s employee.
    • “Electronic Communications” means any transfer of signs, signals, text, images, data or records of any nature transmitted in whole or part electronically received and/or transmitted through the Website.
    • “Service” means, collectively, the training, assessment, testing, screening, reporting, audit results, and record keeping service performed by RISE that is procured by User from RISE.
    • “RISE” means Rise Workforce Solutions, LLC., and its affiliates.
    • “URL Terms” means the terms with which User must comply, which are located at a URL, referenced in this Agreement and are hereby incorporated by reference.
    • “User” means an individual or entity which registers a RISE user account and/or for which enrollment in any Service offered by RISE on or through the Website has been procured.
    • “User Data” means all data, records and information submitted to RISE by User or its affiliate.
    • “Website” means teamqualify.com or any successor website.

Terms of Service

User acknowledges and agrees to the following terms of service, which together with the url terms set forth in Rise’s Privacy Policy and Website Terms of Use, shall govern User’s access and use of the Services (collectively, the “Agreement”).

  • Accuracy of User’s Contact Information. User shall provide accurate, current and complete information on User’s legal business name, address, email address, and phone number, and maintain and promptly update this information if it should change.
  • User Passwords, Access, and Notification. RISE will act as though any Electronic Communications it receives under User’s passwords, user name, and/or account number will have been sent by User. User shall use commercially reasonable efforts to prevent unauthorized access to or use of the Service and shall promptly notify RISE of any unauthorized access or use of the Service and any loss or theft or unauthorized use of any User’s password or name and/or Service account numbers.
  • General Restrictions. User is responsible for all activities conducted under User’s logins and for its employees’ and agents’ compliance with this Agreement. User shall not use the Service in a manner that is in violation of any third party rights of privacy or intellectual property rights. In addition to other rights that RISE has in this Agreement, RISE has the right to take remedial action if this section is violated, and such remedial action may include removing or disabling access to material that violates the policy set forth herein.
  • Other Restrictions. Except as permitted by this Agreement, no part of the Service may be copied, reproduced, distributed, republished, displayed, posted or transmitted in any form or by any means.
  • Transmission of Data. User understands that the technical processing and transmission of User’s Electronic Communications is fundamentally necessary to use of the Service. User further acknowledges and understands that access to the Service and User Data stored thereon may be temporarily and briefly interrupted or curtailed due to equipment modifications, upgrades, relocations, repairs, and other similar activities. Without limiting RISE’s applicable obligations under 2.6 (Security) or 2.7 (Confidentiality), RISE is not responsible for any Electronic Communications and/or User Data which are delayed, lost, altered, intercepted or stored during the transmission of any data whatsoever across networks not owned and/or operated by RISE, including, but not limited to, the internet, User’s local network, and servers and online digital storage used by RISE’s agents, vendors, consultants, and other service providers (collectively, “Service Providers”), who may receive, or be given access to, User’s Electronic Communications and User Data in accordance with 2.7 (Confidentiality).
  • Security. RISE shall maintain commercially reasonable administrative, physical and technical safeguards designed for the protection, confidentiality and integrity of User Data. During the Term, RISE shall maintain Payment Card Industry Data Security Standards compliance for the portions of the Service that store and process credit card data.
  • Confidentiality. Each party agrees to use the same degree of care that it uses to protect the confidentiality of its own confidential information of like kind (at all times, exercising at least a commercially reasonable degree of care in the protection of such confidential information) not to use or disclose Confidential Information except to the extent necessary to perform its obligations or exercise rights under this Agreement or as directed by User. Either party may disclose Confidential Information on a need-to-know basis to its affiliates, contractors and Service Providers who have executed binding written agreements requiring confidentiality and non-use obligations at least as restrictive as those in this Section. Additionally, User must input credit card information and social security numbers only in the fields designated for such data in the Service. Either party may disclose Confidential Information to the extent that such disclosure is required by law or order of a court or other governmental authority or regulation.
  • Ownership of User Data. As between RISE and User, all title and intellectual property rights in and to the User Data is owned exclusively by User. User acknowledges and agrees that in connection with the provision of the Service, RISE and its affiliates, contractors and service providers may store and maintain User Data for a period of time consistent with standard business processes. Following expiration or termination of the Agreement, RISE may deactivate the applicable User account(s) and data stored therein shall be subject to deletion in accordance with RISE’s data retention and disposal policy.
  • Warranties. Each party represents that it has validly entered into this Agreement and that it has the power and authority to do so. RISE warrants that during the subscription term, RISE will perform the Service using commercially reasonable care and skill in all material respects as described in the enrollment forms and that RISE will not materially decrease the functionality described therein during the then-current subscription term. If the Service provided to User was not performed as warranted, User must promptly provide RISE with a written notice that describes the deficiency in the Service (including, as applicable, the service request number notifying RISE of the deficiency in the Service).
  • Term and Termination.
    • Term. The Term of this Agreement shall commence on the date of User’s enrollment in any Service offered by RISE on or through the Website and shall continue to apply to such Service for a period of one (1) year (the “Term”), whereupon RISE shall discontinue providing the Service and this Agreement shall expire unless renewed by User on the Website through its submission of a completed payment request within thirty (30) days of the anniversary date of the Agreement.
    • Suspension for Delinquent Account. RISE reserves the right to suspend User’s and any User affiliates’ access to and/or use of the Service if any payment is due but unpaid but only after RISE has provided User a delinquency notice, and at least thirty (30) days have passed since the transmission thereof. User agrees that RISE shall not be liable to User or to any User affiliate or other third party for any suspension pursuant to this Section.
    • Termination for Cause, Expiration. Either party may immediately terminate this Agreement in the event the other party commits a material breach of any provision of this Agreement which is not cured within thirty (30) days of written notice from the non-breaching party. Upon termination or expiration of this Agreement, User shall have no rights to continue use of the Service. If this Agreement is terminated by User for any reason other than a termination expressly permitted by this Agreement, then RISE shall be entitled to all of the fees due under this Agreement for the entire Term. If this Agreement is terminated as a result of RISE’s breach of this Agreement, then User shall be entitled to a refund of the pro rata portion of any service fees paid by User to RISE under this Agreement for the terminated portion of the Term. In the absence of a breach of the Agreement by RISE or the discontinuation of the Service in which User has enrolled, no portion of the fees due under the Agreement shall be subject to refund.
    • Notice. Any legal notice required under this Agreement shall be provided to the other party in writing. If User has a legal dispute with RISE, or if User becomes subject to insolvency or other similar legal proceedings, User will promptly send written notice to: Rise Workforce Solutions, LLC, 110 N. Broadway St.
      La Porte, TX 77571, Attention: Legal Department.
  • Service Fees and Payment.
    • Service Fees. The amount and payment schedule of the service fees and any other charges to be paid by User for the Services shall be posted on the Website and accepted by User upon submission of a completed payment request.
    • Payment. If User fails to pay any service fees within thirty (30) days from the date of invoice in accordance with the relevant Order Form, such unpaid amounts shall accrue interest from the due date thereof until the date of payment at the lesser of (1) 6% per annum or (2) the maximum rate of interest that may be charged by RISE to User under applicable law.
    • Limited Refund Policy. Regardless of circumstances, refund requests relating to enrollment and renewal payments will only be considered by RISE if made by User before the earlier of (i) 5:00 p.m. CT on the date User’s payment is completed, and, if applicable, (ii) RISE’s completion of any requested enrollment audit on User’s behalf. Upon completion of any enrollment audit requested by User on or through the Website, User acknowledges and agrees that significant services will have been rendered by RISE and no refund will be issued pursuant to this Section 5.3. For trainings purchased through RISE, refund requests will only be considered if made by User before login credentials to the training website are issued. All refund requests should be made by User in writing and submitted via email to accounting@riseworkforce.com 
  • Modifications; Discontinuation of Service.
    • To the Service. RISE may make modifications to the Service or particular components or features of the Service from time to time and will use commercially reasonable efforts to notify User of any material modifications. RISE reserves the right to discontinue offering the Service at the conclusion of User’s then current subscription term for such Service. RISE shall not be liable to User nor to any third party for any modification of the Service as described in this Section.
    • To Applicable Terms. If RISE makes a material change to any applicable URL Terms, then RISE will notify User by either sending an email to the notification email address or posting a notice to the administrator in User’s account or on the Website. If the change has a material adverse impact on User and User does not agree to the change, User must so notify RISE within thirty days after receiving notice of the change. If User notifies RISE as required, then User will remain governed by the URL Terms in effect immediately prior to the change until the end of the then current subscription term for the affected service(s). If the affected Service(s) is renewed, it will be renewed under RISE’s then current URL Terms.
  • Service Monitoring and Analyses.
    • RISE continuously monitors the Service to facilitate RISE’s operation of the Service; to help resolve User service requests; to detect and address threats to the functionality, security, integrity, and availability of the Service as well as any content, data, or applications in the Service; and to detect and address illegal acts or violations of its Website Terms of Use. RISE’s monitoring tools do not collect or store any User Data residing in the Service, except as needed for such purposes. RISE does not monitor, and does not address issues with, non-RISE software provided by User that is stored in, or run on or through, the Service. Information collected by RISE monitoring tools (excluding User Data) may also be used to assist in managing RISE’s product and service portfolio, to help RISE address deficiencies in its product and service offerings, and for license management purposes.
    • RISE may (i) compile statistical and other information related to the performance, operation and use of the Service, and (ii) use data from the Service in aggregated form for security and operations management, to create statistical analyses, and for research and development purposes.
  • Miscellaneous.
    • No Third Party Rights. This Agreement is not intended and will not be construed to create any rights in any person other than RISE and User and no person may assert any rights as third party beneficiary hereunder.
    • Relationship. The relationship of RISE and User is that of independent contractors. Nothing in this Agreement will be construed as constituting RISE and User as partners or joint venturers, or as creating the relationship of employer/employee, master and servant, franchisor and franchisee or principal and agent, between RISE and User.
    • Force Majeure. Any delay in or failure of performance by RISE hereunder shall be excused if and to the extent caused by a “Force Majeure Event.” Force Majeure Events are defined as fire, explosion, acts of God (including, but not limited to, flooding, tornadoes, wind, hurricanes and earthquakes), strikes, acts of civil or military authorities, acts of the public enemy, pandemics, epidemics, emergency orders and changes in law, provided that any such event is beyond the control of and without fault on the part of RISE and the effects of which could not be prevented or avoided by the RISE’s exercise of due care or foresight.
    • Severability. If any term or provision of this Agreement is determined to be illegal, unenforceable, or invalid in whole or in part for any reason, such illegal, unenforceable, or invalid provision or part thereof shall be stricken from this Agreement, and such provision shall not affect the legality, enforceability, or validity of the remainder of this Agreement. If any provision or part thereof of this Agreement is stricken in accordance with the provisions of this Section, then the stricken provision shall be replaced, to the extent possible, with a legal, enforceable and valid provision that is as similar in tenor to the stricken provision as is legally possible.

California Consumer Privacy Act (CCPA)

At Rise Workforce Solutions, we are committed to safeguarding your personal data in compliance with the California Consumer Privacy Act (CCPA). Transparency and trust are at the core of our data protection practices. Below, we outline the measures we take to protect your data and the trusted vendors we collaborate with to ensure full CCPA compliance.

Our Trusted Vendors

We carefully select vendors who process personal data on our behalf and ensure they meet stringent data protection standards. Below is a list of our key vendors, along with links to their respective privacy policies:

  1. Zoho
    Privacy Policy
  2. Google Workspace
    Privacy Policy
  3. i3screen
    Privacy Policy
  4. TazWorks Policy
    Privacy Policy
  5. Laboratory Partners:
  6. Veriforce
    Privacy Policy
  7. ISNetworld
    Privacy Policy

Commitment to Compliance

We take full responsibility for ensuring that our vendors comply with CCPA requirements through robust data protection agreements. Each vendor undergoes a thorough assessment to confirm their adherence to CCPA regulations.

Your Trust, Our Priority

Your privacy and trust mean everything to us. If you have any questions or need further clarification about our data protection measures, please do not hesitate to contact us.

Thank you for trusting Rise Workforce Solutions with your data.

HIPPA Compliance for Rise Workforce Solutions, LLC

Health Information Privacy Policies & Procedures

Policy Statement

The Health Insurance Portability and Accountability Act of 1996 (HIPAA), as amended by the Health Information Technology for Economic and Clinical Health Act (HITECH Act), establishes rules to protect individuals’ health information. Certain components of Rise Workforce Solutions, LLC may qualify as “covered entities” under HIPAA Rules. To ensure compliance, we have elected hybrid entity status and designated specific health care components responsible for adhering to HIPAA requirements.

This policy outlines how Rise Workforce Solutions meets its obligations under 45 C.F.R. §§ 164.103 and 164.105, including safeguarding Protected Health Information (PHI), implementing necessary compliance measures, and ensuring transparency with stakeholders.

1. Required Safeguards

Rise Workforce Solutions will ensure that:

  • Separation of Components: Health care components do not share PHI with non-health care components unless permitted under HIPAA.
  • Protection of ePHI: Electronic PHI (ePHI) will be safeguarded according to HIPAA Security Rules (45 C.F.R. Part 164, Subpart C).
  • Workforce Roles: Workforce members with dual roles must adhere to the strict segregation of PHI in compliance with HIPAA Privacy Rules.
  • Compliance Requirements: Health care components comply with HIPAA Privacy, Security, and Breach Notification Rules, along with business associate agreements.

2. Employee Health Records

Employee health records, managed by our HR department, are excluded from HIPAA’s PHI definition. These records are treated as employment records and are not subject to HIPAA compliance.

3. Recordkeeping Requirements

Rise Workforce Solutions will retain documentation regarding health care component designations:

  • For at least six years after the removal of a component’s designation.
  • Indefinitely, unless superseded by specific documentation policies.

4. HIPAA Privacy and Security Officer

A designated HIPAA Privacy and Security Officer will oversee compliance for all health care components. For questions or concerns, contact the officer at [Insert Contact Details].

5. Protected Health Information (PHI)

Rise Workforce Solutions will ensure the confidentiality and integrity of all PHI as follows:

  • Authorization Requirements: Written authorization is required for most uses or disclosures of PHI.
  • Permitted Disclosures Without Authorization: Certain disclosures, such as public health activities or law enforcement purposes, may occur without patient consent.
  • Verification of Identity: Identification and authority verification are mandatory before releasing PHI to unknown parties.

6. Minimum Necessary Standard

Rise Workforce Solutions will limit PHI use, access, and disclosure to the minimum necessary to accomplish the intended purpose, with specific protocols for:

  • Routine Requests: Predefined procedures ensure only necessary PHI is shared.
  • Non-Routine Requests: Case-by-case evaluations are required for uncommon disclosures.

7. Business Associates

All business associates must sign agreements guaranteeing the safeguarding of PHI. In the event of a breach:

  • Prompt corrective action will be initiated.
  • Non-compliance may result in contract termination or reporting to the U.S. Department of Health and Human Services (HHS).

8. Patients’ Rights

Rise Workforce Solutions recognizes and respects patients’ rights regarding their PHI, including:

  • Access: Patients may inspect or receive copies of their PHI upon written request.
  • Amendment: Patients may request corrections to their records.
  • Disclosure Accounting: Patients have the right to a record of non-routine disclosures.
  • Restrictions: Patients may request limitations on PHI usage or disclosures.
  • Alternative Communications: Patients may request confidential communications through alternative methods.

9. Workforce Training and Management

  • Training: Staff involved with PHI will receive initial and ongoing training regarding HIPAA policies and procedures.
  • Discipline: Violations of HIPAA policies may result in disciplinary action, including termination.
  • Complaints: Procedures are in place to address and resolve patient complaints regarding HIPAA compliance.

10. Data Safeguards

Rise Workforce Solutions implements administrative, technical, and physical safeguards to protect PHI, including:

  • Limiting incidental uses and disclosures.
  • Documenting privacy practices for at least six years.

11. State Law Compliance

Where state laws provide greater privacy protections than HIPAA, Rise Workforce Solutions will comply with the stricter standards.

12. HHS Enforcement

Rise Workforce Solutions will cooperate fully with HHS during compliance reviews or investigations, granting access to relevant records while protecting the rights of the organization and its patients.

Consequences of Non-Compliance

Failure to adhere to this policy may result in disciplinary actions, including termination or legal consequences, for individuals or entities involved.

Human Trafficking Policy

At Rise Workforce Solutions, we are committed to supporting victims of human trafficking by ensuring that adverse information resulting from trafficking does not unfairly impact their consumer reports.

If you are a victim of sex trafficking or severe forms of trafficking in persons, you may request that Rise Workforce Solutions block such adverse information from your consumer report.

Steps to Request Blocking of Adverse Information

To help us process your request, please provide the following:

1. Proof of Identity

Submit a copy of one of the following:

  • Driver’s License
  • Government-issued ID
  • Passport
  • Social Security Card
  • Birth Certificate

2. Victim Determination Documentation

Provide official documentation confirming your status as a victim of trafficking.

3. Information to be Blocked

Include a detailed list of the report information that resulted from trafficking, including any information from the time of exploitation.

How to Submit Your Request

You may send your request and supporting documents to:
Mailing Address:
Rise Workforce Solutions
110 N. Broadway St.
La Porte, TX 77571
Phone: (713) 439-1896

Email: support@riseworkforce.com

Processing Timeline

  • Response to Initial Request: Within 5 business days of receipt.
  • Final Determination: Within 25 business days of receipt of all required documentation.
  • Blocking Adverse Information: Adverse information will be blocked within 4 business days once all necessary information is received.

At Rise Workforce Solutions, we are dedicated to ensuring that victims of trafficking receive the support and fairness they deserve. If you have any questions or need assistance, please do not hesitate to contact us.

Privacy Policy

Effective Date: 12/06/2024

Thank you for visiting riseworkforce.com and riseworkforcesolutions.com (the “Site”). Protecting your privacy is important to us. This Privacy Policy explains the practices of Rise Workforce Solutions, LLC (“Rise Workforce Solutions,” “we,” or “us”) regarding:

  1. The Personal Data we collect on our Site and dependent pages, products, and applications.
  2. How we use Personal Data internally.
  3. Our policies on sharing Personal Data with third parties.

This policy applies to all visitors and registered users of our Site (collectively, “Users”).

Definition of Terms

  • “Client” refers to any individual or entity that engages with Rise Workforce Solutions and adheres to strict confidentiality agreements regarding Personal Data or has obtained explicit consent from the User.
  • “Personal Data” refers to information that identifies or can reasonably be used to identify an individual, such as name, email address, IP address, phone number, address, billing information, or date of birth. It does not include anonymized or publicly available information.

Declaration of Consent

By submitting Personal Data through our Site, you consent to the practices outlined in this Privacy Policy. If you do not agree, please refrain from using our Site. You may withdraw your consent at any time by contacting us using the details provided in the Contacting Us section below.

Information Collection

We collect two types of information:

  1. Personally Identifiable Information (PII):
    • Provided voluntarily by Users during activities like registration, subscription, or form submission.
    • Examples: Name, postal address, email address, phone number, and other similar details.
  2. Non-Personally Identifiable Information:
    • Automatically collected during Site interaction.
    • Examples: Browser type, operating system, IP address, and session duration.

How We Use Your Personal Data

We may use your Personal Data to:

  • Contact you regarding the Site or notify you about important updates.
  • Provide requested services, products, or information.
  • Fulfill contractual obligations, including billing and collection.
  • Improve customer service and user experience.
  • Customize advertising and content.
  • Respond to inquiries or provide customer support.
  • Comply with legal requirements.

For employment applications, we use Personal Data exclusively for recruiting purposes.

Information Sharing and Disclosure

We do not sell, trade, or rent Users’ Personal Data. We may share data under the following circumstances:

  • With Affiliates and Service Providers: To support our operations and services.
  • With Clients: If you have consented, for purposes like background checks or compliance management.
  • As Required by Law: For legal compliance, public safety, or fraud prevention.

Data Retention

We retain Personal Data as long as necessary to fulfill legitimate business needs or legal obligations.

Cookies and Tracking Technologies

Our Site uses cookies to:

  • Enhance user experience and remember preferences.
  • Measure the effectiveness of Site features and offerings.

Users may disable cookies via browser settings, but certain Site functionalities may be limited.

Security

We implement robust security measures, including encryption (SSL/TLS), to protect Personal Data from unauthorized access, alteration, or disclosure.

Your Privacy Rights

  • California Residents:
    • Right to opt-out of data sharing for marketing purposes.
    • Access to saved Personal Data upon written request.
  • EU/EEA Residents (GDPR):
    • Right to access, correct, erase, or restrict processing of Personal Data.
    • Right to data portability and objection to direct marketing.

To exercise your rights, contact us using the details in the Contacting Us section.

Children Under 16

We do not knowingly collect data from individuals under 16. Parents or guardians should assist with submissions when applicable.

Third-Party Websites

Our Site may link to third-party websites. We are not responsible for their privacy practices. Interaction with these websites is subject to their policies.

Changes to This Privacy Policy

We may update this policy at any time. Significant changes will be announced prominently on our Site. Continued use of the Site constitutes acceptance of the revised policy.

Contacting Us

If you have questions or concerns about this Privacy Policy or your Personal Data, please contact us at:

Rise Workforce Solutions
Attn: Privacy Policy
110 N. Broadway St.
La Porte, TX 77571
Email: support@risegroupusa.com